In order to find out the level of perception of the indoor patients with regard to physical examination of the patients, receipt of medicine, quality of diet, overall service satisfaction and behaviour of health personnel, the present study was conducted. A total of 102 patients of Indoor department of three Thana Health Complexes were interviewed by structured questionnaire. The study revealed that 20.59% respondents were fully satisfied, 50% were partially satisfied and 29.41% were not satisfied with indoor department of the Thana Health Complex (THC). The major factors responsible for dissatisfaction were indentified as non availability of medicine…